Unipass Letter of Authority: You will receive LoA requests in this format

More than 41,000 advisers now have access to whole-of-market provider coverage through our service, which means that you will start receiving letter of authority requests from advisers via the following email inbox: uloa@uloa.unipass.co.uk

You can see an example of the typical format of these emails below. Please note that this example uses exemplary test data to demonstrate the email format you will receive.

This is a part of some significant upgrades we have made to ULoA, based on feedback from advisers, providers and platforms. Our award-winning ULoA is a flexible, efficient, digital service, which gives providers and platforms one centralised hub to receive, review and receipt letters of authority. Meanwhile, advisers can access one method for sending LoA requests to any UK platform or provider for free.

A number of providers are choosing to subscribe to ULoA and level up their LoA experience. By subscribing to ULoA, providers will not only provide an excellent standard of service to advisers and consumers, adhering to Consumer Duty, but could also significantly reduce their FTEs, chaser calls from advisers and improve their reputation and relationships with adviser clients. To find out more about the benefits of subscribing and how we can help you to level up your LoA process you can request more information here.

By subscribing to ULoA, providers will not only provide an excellent standard of service to advisers and consumers, adhering to Consumer Duty, but could also significantly reduce their FTEs, chaser calls from advisers and improve their reputation and relationships with adviser clients.